The World Bank Unclaimed Assets Study Field Coordinator Job in Nairobi Kenya
Location: Nairobi, Kenya with some possible travel within Kenya
1. Summary: The World Bank’s Gender Innovation Lab seeks a Field Coordinator to work on the development of an impact evaluation with a Kenyan financial institution on financial assets inheritance, and with other Kenya partners on land inheritance.
- Take initiative and care to build strong relationships with study partners at both the management and implementation/ client-facing level.
- Meet with representatives of the partnering institutions to develop a viable and appropriate intervention through constant communication with the research team.
- Help to develop an operations strategy to implement the intervention and enroll clients according to the mutually agreed upon interventions.
- Provide input on the partner’s marketing and messaging strategy for the study interventions, and ensure that both the plan and implementation are in accordance with the study design.
- Provide daily coordination between the research team and the Kenyan study partners and their staff, ensuring that preferences are effectively communicated between parties, flagging emerging issues that may be of potential concern to one or both parties, and in general ensuring that effective and productive collaboration is maintained.
- Ensure that enrollment targets are met. In collaboration with the WB research team, help oversee the recruitment of existing and new customers into the study sample and ensure that targets are met on time, troubleshoot enrollment problems and ensure that all is done in accordance with the study design.
- Help ensure that the interventions are rolled out only to the clients selected through the research team’s randomization.
- Oversee the export of administrative data from the Kenyan study partners’ computer system for use by the research team.
- Communicate progress, milestones and potential problems with the Kenyan study partners in a timely manner to maintain strong relationships with both the implementing teams and management.
- Oversee and monitor sample enrollment, including planning, logistics, hiring, and training.
- Conduct qualitative research to inform research design, when necessary.
- Run pilot survey exercises, provide feedback on field operations and survey instruments, and make and monitor improvements.
- Checking in with partners to ensure study activities within partner’s responsibility area are being done and providing troubleshooting and supporting assistance as needed.
- Checking on status of up to 400,000 respondents in the study sample across the country, even if this task simply involves data retrieval from partners.
- Ensuring all sample participants with dormant accounts receive follow-up.
- For ones who are not alive, ensure interventions reserved for those post-death happen per the study plan.
- Help to create follow-up survey instruments.
- Ensure follow-up surveys are carried out per the plan with selected study participants.
- Keep both the rest of the research team and Kenyan partner institutions routinely updated on activities, concerns, and decisions that need to be made (at least once per week).
- Communicate regularly with WB human resources and finance teams on matters including finance and logistics.
- Write up reports on findings from qualitative investigations.
- Document activities, decisions and protocols in an organized and timely manner.
- Write reports with feedback and analysis of how the pilot interventions seem to be working.
- Write reports with feedback and analysis of how the survey instruments seem to be working.
- Assist in the analysis of the survey data, and the writing of project reports and policy memos.
- Ensure activities are carried out on time, and on budget. Keep detailed accounts of all project program activities, including monitoring project expenses, and maintaining records of expenditures.
- Provide day to day oversight of any additional local research assistants.
The initial contract period will be six months, to cover the period pre- Concept Note approval.
- Please note that our preference is for the candidate to be Kenyan, or a resident of Kenya.
- Masters (or significant work experience) in statistics, economics, sociology, anthropology, or related field.
- Demonstrated ability to manage collaborations between multiple organizations.
- Strong oral and written communications skills in English, including strong ability to communicate effectively via phone and email with counterparts who are located elsewhere.
- Strong budgeting and financial management skills.
- Strong oral proficiency in Kiswahili and/or additional languages used in Kenya is preferred.
- At least two years of project management experience. Extensive experience supervising, designing and implementing data collection and/or field work activities, and managing teams of field workers, is preferred.
- Ability to work independently and as part of a team.
- Well organized, detail-oriented, able to prioritize, and manage multiple tasks simultaneously with minimal supervision.
- Advanced user of Microsoft office suite (Excel, Word, Power Point), and the Internet.
- Interest in pursuing a career in research, non-profit management, public policy, or financial services outreach is preferred.
- Professional experience working in the banking or microfinance sector is preferred.
- Experience in data management, econometrics, and programming in STATA or SPSS is preferred.