Standard Chartered Bank Kenya: Sales Representatives

Standard Chartered Bank Kenya is one of the leading banks in Kenya as well as the oldest foreign bank in Kenya, we are currently recruiting Sales Representatives

Job Description
To grow branch assets and liabilities through branch staff referrals and own sales of Wealth CASA and Personal Instalment Loans products

Key Roles & Responsibilities
Sales
¿Responsible for identifying and pursuing sales opportunities and converting sales referrals from branch sales pipeline into actual sales.
¿Implement sales strategy underpinning marketing efforts to acquire, expand and retain profitable relationships and grow the market share in accordance with wealth management branch sales targets.
¿Ensure monthly / weekly liability targets are achieved and performance report submitted to the line manager
¿Actively participate in branch training on sales, service and controls.
¿Regular feedback to the Branch Manager on sales /service concerns and recommend appropriate improvements
¿Any other official duties as may be directed by the line manager

Service
¿Ensure an excellent customer experience during the account opening, documentation process as well as when offering any other service
¿Actively participate and challenge the status quo, to improve on processes through documented service storming sessions.

Controls
¿Ensure that CDD is applied when selling products or opening accounts and proper completion of checklist
¿Reporting of suspicious transactions or activities
¿Ensure that you fully understand the CDD & AML group policy and are adequately trained in CDD & AML
¿Ensure that you understand, sign and adhere to the Group code of conduct
¿Ensure sales process is followed to avoid miss-selling
¿Ensure proper time and resources management.
¿Proper verification of customer instructions

Qualifications & Skills
¿Thorough knowledge of Bank¿s products and services
¿Excellent interpersonal and networking skills, internally and externally
¿Strong sales and relationship building skills
¿Ability to match perceived customer needs with existing Bank products
¿Good grasp of competitive awareness
¿Diploma or University degree; C in KCSE mean grade, C in English and Mathematics

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How To Apply:

Click here: http://www.standardchartered.com/careers/professional-hires/index.html

Click on Professional Hire, Enter Select Kenya and Apply online