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Shining Hope Country Director Job in Nairobi, Kenya

Category: General Jobs in Kenya
Posted: Feb 21, 2014

Location: Nairobi (Kibera and Mathare)
Reports to: CEO
Job Scope:
Shining Hope is looking to hire a Country Director to manage the organization and lead our expansion plans across Nairobi’s slums.
This is a high-level senior management position responsible for programmatic strategy and in-country operations and development.
About the Organization:
Shining Hope for Communities has developed an innovative, community-driven model to combat inter-generational cycles of urban poverty and gender inequality in Nairobi’s slums.

We link free schools for girls to accessible social services for all.

In August 2009, we founded The Kibera School for Girls, the first entirely free school for girls in Kibera.

The second step of our model provides the community-at-large with tangible benefits through a community center adjacent to the school.

The unique services we offer include sanitary eco-toilets, a library and cyber café, gender violence support, microenterprise for HIV positive women, a youth center, access to water, business and literacy training, and hundreds of jobs.

We also operate the Johanna Justin-Jinich Community Clinic, which specializes in primary care and maternal health.

By investing in health and economic success through a school for girls, we demonstrate that benefiting women benefits the whole community, cultivating a community ethos that makes women respected members of society.

Key Responsibilities Include:

Management and Strategy
  • Manage site manager(s) and national operations team to ensure that organizational goals and deliverables are being met.
  • Provide leadership for SHOFCO’s vision, mission and values at the country level
  • Work closely with the SMT to lead the strategic development and growth of all Kenya programs, with a focus on scaling up over the next 5 years.
  • Ensure that structures and systems adhere to SHOFCO’s standards.
  • Support service delivery and management to ensure coordination and efficiency between all country programs
  • Support and hold management accountable for deliverables of their programs and staff.
  • Promote a culture of achievement, excellence, mutual respect, and collaboration throughout the organization.
Program Development
  • Ensure programs develop and are implemented in accordance with SHOFCO’s annual and long-term goals.
  • Ensure managers and their staff are achieving program targets and play a key role in new program design and implementation.
  • Work with site managers and program officers on the development of annual program work plans.
  • Work with the site managers, program officers, and the SMT in setting annual goals; developing and refining associated metrics for measuring impact.
  • Partner with the M&E team to ensure data dissemination and integration with program planning and decision making.
  • Oversee program evaluation and reporting.
  • Identify, develop, improve and implement systems and processes to ensure organizational efficiency and effectiveness as SHOFCO continues to grow in size and complexity.
  • Promote collaboration between the program and operations staff, as well as between site leadership, ensuring a positive and supportive work environment.
  • Oversee SHOFCO’s professional development efforts, identifying opportunities for employee growth and designing programs as appropriate.
  • Partner with Human Resources team to oversee a rigorous and integrated performance management system.
  • Partner with staff to isolate trends and insights and make recommendations for revised performance management systems.
  • Monitor and ensure adherence to rules, regulations and procedures.
Development & Partnerships
  • Promote the organization’s vision, mission and core values among partners in the region.
  • Develop SHOFCO as a partner of choice for major local and international donors.
  • Liaise and develop networks with government, non-government, partners and donors promoting an understanding of Shining Hope’s work.
  • Ensure submission of timely and high quality proposals and reports.
  • Provide timely and effective oversight of the financial position of all programs.
  • Liaise with the US office to support US based development efforts and provide regular program updates.
Candidate Requirements:
You have a clear passion for working at a community based NGO and an eagerness to work collaboratively on tasks big and small.
You display exceptional organizational and communication skills, enjoy fast-paced, often unpredictable environments, thrive on interpersonal interactions, love working in teams, and are able to multi-task and manage projects effectively.
  • Minimum Bachelor’s degree, higher academic qualification preferred.

Skills & Experience 

  • 10+ years’ professional experience, with at least 5 years proven experience in a management position and/or 3 years in a senior level role within a high-impact, growing business or non-profit.
  • Experience growing an organization’s infrastructure from startup to maturity and/or experience managing many staff members with a high responsibility for growth and performance.
  • Experience with community development and demonstrated passion for grassroots-inspired transformation, especially in urban communities.
  • Track record of achieving results in a corporate or non-profit environment with success in building rigorous systems, policies, and tools to support a high-impact and diverse team.
  • Exceptionally strong problem-solving and analytical skills, with an ability to clearly define strategic issues and make tough decisions in the face of ambiguity and incomplete information.
  • Excellent quantitative skills and a proven ability to analyze performance management data, isolate insights and communicate them to a diverse array of stakeholders internally and externally.
  • Excellent organizational skills, with the ability to manage multiple responsibilities; comfortable working in a fast-paced, dynamic environment and committed to meeting deadlines and creating and improving processes
  • Strong interpersonal skills and ability to build relationships with a myriad of stakeholders at all levels.
  • Excellent communication (Fluency in English and Kiswahili, both verbally and in writing), presentation, and analytical skills.
  • Strong financial fluency; demonstrated ability to specify the financial analyses required to support strategic decision-making and use financial indicators to manage organizational performance.
  • Experience designing professional development and strategic talent management systems a plus.
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience.
Support foreign application: Kenyan residents or citizens only please.
Send applications of a cover letter and a CV to [email protected]
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