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Engineering Jobs Kenya – Service Centre Vacancy



Category: Engineering Jobs in Kenya, General Jobs in Kenya
Posted: May 20, 2013

Engineering Jobs Kenya – Service Centre Vacancy

 Service Centre Engineering Jobs Kenya.

Service Center Engineering Career Jobs in Kenya 2013.
Job Title: Service Centre Engineer    

Job Code: SCE/SIC/130506
Number of Positions Open: 1
Location:  Nairobi, Kenya
Closing Date:  Open Until Filled

Summary:
Our client is an international organization with offices and factories on five continents.
With around 3,000 staff of over 50 nationalities, they provide technologies and services in more than 200 countries around the world.

They are a trusted security provider and adviser to governments, central banks, high-security printers and industry.

Job Objective:
Repair and test the client’s equipment, manage the spare parts and consumables inventory and provide technical support to ensure efficient and effective operation of the TRACE solution.
Perform daily repair center tasks including equipment testing and repair.
Manage inventory, stock movements (receptions, transfers, good issues) and carry out regular physical inventories.
Perform maintenance and troubleshooting tasks according to established procedures.
Work with specialists and other teams to troubleshoot issues.

Primary Responsibilities:
Ensure that all of our client’s policies including those concerning Health, Safety and Environmental protection are respected, and implement or propose improvements in such practices.
Handle Service Center tasks in order to assess and repair Equipment
Manage spare parts and consumables inventory
Plan and follow up maintenance schedules
Quality and Performance monitoring and investigate performance issues
Provide the first-level support for technical issues
Ensure the resolution of incidents within specific time constraints
Respond to requests of other technical teams
Perform preventive and corrective maintenance
Assist in the testing of all new releases and upgrades
Maintain accurate and updated logs and documentation; record all changes to production environment

This also involves:
Identify situations requiring urgent attention and escalate as appropriate
Coordinate deployments with other Field Operations Technicians and other teams
Provide feedback and contribute to improvement initiatives
Work outside business hours and availability for on call support based on business requirements

Experience:
Minimum 2 years’ experience maintaining and troubleshooting equipment in a factory environment
Experience troubleshooting computer networks
Knowledge of basic IT support procedures and tools
Knowledge of basic PLC setup and programming
Experience with inventory management system or ERP (SAP)

Skills and Certification:
Basic education and training: College degree or technical training in a relevant field, or equivalent combination of training, and/or experience
Fluent in English and local language
Good written and verbal communication
Ability to diagnose and analyze mechanical, electrical, and application issues
Experience with Microsoft office tools (Excel / Word)
Strong troubleshooting skills and demonstrated abilities to diagnose and analyze technical issues
Experienced with quality and performance monitoring processes
Experienced in spare parts inventory control
Excellent interpersonal skills, innovative and good influencing skills
Team oriented
Ability to work under pressure
Demonstrated ownership of responsibilities
Customer oriented attitude
Focus on quality and results
Good written and verbal communication
Self-motivation

Discreetly dynamic:

Communicates and influences effectively
Promotes teamwork
Delivers results
Delivers through people

Profound knowledge:
Focuses on customer and market
Demonstrates functional excellence

Responsibly pioneering:

Aligns vision, strategy and actions
Embraces change
Builds self-awareness, trust and respect

Additional Information:
Network of cooperation:
Internal: Local team and OCS CH
External: Local customer and Manufacturers

How to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on Apply

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