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Safaricom Messaging Planning Engineer Job in Kenya

Category: General Jobs in Kenya
Posted: Feb 18, 2014

Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Messaging Planning Engineer


We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager -VAS Planning, the Messaging Planning Engineer shall be responsible for the VAS Services offered to Safaricom subscribers with the main duties being:- Change management, process improvement, evaluation of new systems, design / planning, implementation / integration and optimization.

The responsibility of the Messaging Planning Engineer shall include but not limited to the following equipment: SMSC, SMPP gateway, MMSC, SDP, USSDGW, PBB, LBS, ADC, CBC (Cell Broadcast Centre).

Key Responsibilities:

  • Create KPI for new systems;
  • Evaluate marketing proposals, P&S Vendor evaluation process – tender documents, weighted evaluation, recommendation report for new hardware, features and services;
  • Analyze messaging network on a weekly basis against the KPI;
  • Plan for software and/or hardware upgrades to cater for network growth;
  • Minimize network and service impact for any change;
  • Create and update handover system configuration documentation after software/hardware upgrade;
  • Configure data for new systems with vendor engineer;
  • Carryout a S.W.O.T Analysis of Projects;
  • Provide recommendation reports to Identify opportunities for improvement and optimization of existing services;
  • Liaise with Operations to implement recommendations to improve system performance and success rate;
  • Analyze the effect of a new/improvement change before & after implementation;
  • Create and Improve internal and external process/procedures
  • Transfer knowledge to Engineers and Technicians
  • Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business
Role Requirements
  • Degree in Telecoms engineering/electrical & electronics engineering/IT/Computer Science;
  • CCNA Certified;
  • 3 years of work experience in telecommunication environment with VAS (voice and data) equipment;
  • A team player with excellent interpersonal skills.
If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.
The deadline for application is Monday 24th February 2014.

The Head of Talent and Resourcing,
Safaricom Limited

via E-mail to [email protected]


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