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Safaricom Limited Dealer Manager Job in Kenya

Category: General Jobs in Kenya
Posted: Dec 22, 2013

Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Dealer Manager

Ref: CBU –DM – DEC – 2013

We are pleased to announce the following vacancy in the Consumer Sales Department within the Consumer Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager-Dealer & M-PESA Agents, the successful candidate will be responsible for meeting overall airtime revenue and acquisition targets; ensuring month to month growth, profitability and retention of successful Safaricom dealers and support Area and Territorial Management teams within the retail channel network countrywide and supporting and ensure that premium branding and merchandising standards are maintained throughout the dealer network.

The job holder’s key responsibilities will be to:

  • Formulate manage and implement effective plans for dealers managed;
  • Effectively manage the existing/newly acquired dealers in terms of quality of service provided, uptake of products and services, payments, revenue growth, provision of advisory services, delivery issues, sales process end to end and ensure compliance to contractual agreement requirements;
  • Ensure dealer outlets are maintained as per Safaricom branding standards;
  • Conduct regular business reviews and progress evaluation with each dealer;
  • Conduct DOYA as per company standards;
  • Propose new areas of development and growth for dealers managed;
  • Achievement of sales targets in terms of connections, airtime sales and generally revenue generated from the dealers;
  • Management of effective communication to dealers and internal Safaricom staff regarding ongoing activities;
  • Proactively attend to customer related issues and get an excellent customer rating;
  • Build long lasting business relations/partnership with assigned dealers;
  • Ensure that process and procedures with relation to dealers are adhered to;
  • Maintain 100% accuracy on reporting on information relevant to dealers and dissemination of the same to the dealers maintained.
The ideal candidate should possess the following:
  • A honors degree in Business Administration/Bcom etc from recognized university;
  • Must have 5 years’ experience in managing sales distribution with large accounts preferably in FMCG;
  • Strong thinker with a strong business and commercial sense;
  • Team player with pleasant outgoing personality & resilience;
  • Good communication and interpersonal skills;
  • Proactive, confident, energetic & with ability to work under pressure;
  • Business acumen ;
  • Understanding of marketing and sales principles;
  • Excellent business Presentation skills;
  • Business development and analysis skills;
  • Advanced selling skills.
If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Thursday, 26th December, 2013.

Head of Talent & Resourcing
Safaricom Ltd

Via E-mail to: [email protected]
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