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Isiolo County Implementation of Revenue Collection System 2014 Request for Expression of Interest

Category: General Jobs in Kenya
Posted: Dec 23, 2013

Republic of Kenya
Isiolo County Government
Request for Expression of Interest (REOI) for 
Implementation of Revenue Collection System 2014
Problem Statement
The Isiolo County Government wishes to implement a revenue collection system that stops revenue leakages, ensures adequate information to the County customers, maximizes on revenue collection to support the Government’s development agenda and services delivery to her citizens.
The proposed solution should ensure transparency of the revenue collection processes, embedded control mechanisms, data security and reliability.

Objectives of the Revenue Collection System

The specific objective of the assignment will be to deploy a revenue collection solution that meets the following minimal features.
  • Supports collection from multiple revenue streams including single business permits, market stalls, parking fees, real estates, land rates, etc.
  • Must be an all-in-one enterprise revenue collection and management system with a single secure database
  • Must be able to provide all standard financial reports
  • Must be parameter driven to allow the county to add additional revenue sources without customization or development
  • Must have built in ticketing system
  • Must have built in licensing management system
  • Works within existing communication infrastructure and does not contravene any existing laws
  • Provides real time transaction reports on a secure central server that must be accessible on web and mobile platforms.
  • Must be provide remote/mobile capabilities: Lightweight device with attached printer can enable collection on a handheld computer and have receipts printed at the scene that are legible, durable, weather-proof, and most importantly – accurate
  • Integrates with existing key systems including IFMIS, IPPD,
  • Maps the County revenue sources including real estate property, market stalls, etc.
  • Supports both cash and cashless options including mobile money, credit cards, etc.
  • Works in both online and offline modes as a safeguard from network failures.
  • Facilitates supervision, monitoring and enforcement.
  • Provides adequate information to payers (customers).
  • Must be able to perform bank reconciliations
  • Must have a customer portal to allow citizens to interact with the county and pay for services online
  • Must have complete auditing capabilities to facilitate sound public finance management by automating the entire process from collection to integrating with IFMIS to bank account reconciliation
Scope of Work
The scope of work for the successful consultant will include;
  • Implementation of a Revenue Collection System
  • Carry out appropriate system integration
  • Training of County Revenue Staff and System Administrators
The assignment should ensure the following deliverables:
  • Supply, installation of the solution which includes servers, hardware and software.
  • A revenue collection solution with 99.9% availability.
  • Technical and operational training to County Government revenue staff and the system administrators.
  • Appropriate documentations and manuals.
  • Minimum of one year hardware and software warranty with comprehensive service level agreement and a 24/7 local technical support.
Qualification Requirements
In order to carry out this assignment, Isiolo County Government wishes to engage a professional IT firm to implement the Revenue Collection System.
The firms must meet these requirements;
  • Meet statutory requirements including Tax Compliance, VAT Certificate and Certificate of incorporation/registration.
  • Comply with all Central Bank of Kenya regulations regarding mobile transactions as regulatory framework.
  • Comply with Communications Commission of Kenya regulations regarding communication such as Mobile Communications, Wireless Communications, etc.
  • Demonstrate evidence of a history and capabilities to handle revenue collection and large number of transactions.
  • Demonstrate evidence of the capacity to manage risks associated with projects of this nature.
Sealed Expressions of interest must be deposited by Tuesday 7th January 2014 at 10.00 am Kenyan time in the Tender Box clearly marked ‘ICG/ REOI/2013/2014/001’ located at County Government Offices next former County Council Chambers.
Opening of the proposal shall follow thereafter immediately the same day.
All proposals must be addressed to;
Interim County Secretary
Isiolo County Government
P.O. Box 36-60300
Interim Head Supply Chain Management
For: Interim County Secretary


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