Intercontinental Hotel Group: Guest Service Agent
Do you see yourself as a Guest Relations Agent?
What’s your passion? Whether you’re into tennis, shopping or karaoke, at IHG we’re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.
As a Guest Relations Agent, you will ensure that the highest standards of hospitality are demonstrated at all times at the front desk. Your key responsibility will include; building and maintaining relationships while enhancing personal recognition and prompt attention to our internal and external guests. You will have a good knowledge of the hotel’s facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximize hotel sales.
In return we’ll give you a competitive financial and benefits package which can include, accommodation, uniform and free meals on duty. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.
So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
Primary Location: Kenya-110-Nairobi
Schedule: Full Time