Healthways Medical Centre Kenya: Customer Service Executive

Customer Service & Marketing Executive

The candidate will be responsible for developing and implementing customer service and marketing strategies in the institution.
Through
•Marketing of Healthways products and services to the public.
•Planning and conducting market surveys and customer service audits.
•Monitoring market share and driving niche market identification and growth.
•Participating in determining the Centre’s pricing approach and in negotiating customer contracts.
•Gathering customer feedback of the centre’s services and products through questionnaire and compilation of reports from the feedback.

Qualifications, Skills and Experience:
•Business degree/Diploma.
•1 year work experience in a dynamic service organization.
•Proven expertise in customer service and marketing skills.
•Self motivated .
•Excellent communication and presentation skills.
•Creative and innovative.

ESSENTIAL TRAITS

•A passion for excellence,self-motivated and committed to continual improvement and results orientation.
•Team players.

How to apply:

Send resume by email shown above ONLY: [email protected]