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Direct Sales Executive Job Re-Advertisement



Category: General Jobs in Kenya
Posted: Dec 9, 2013

Vacancy: Direct Sales Executive
Re-Advertisement

Key Responsibilities
  • Visiting potential/existing customers to demonstrate all the services and products offered by the company. Communicate effectively to customers, giving precise solutions and present quotations in a most professional manner
  • Up sell, cross sell, identify and develop new business from existing customers to increase the service range within your region
  • Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers
  • Responsible for price increases notification/mediation to the clients
  • Undertake debt collection for the customers in your area and maintaining agreed credit terms in liaison with the credit office
  • Achievement of the desired and agreed sales growth target for the portfolio.
  • Improvement, enhancement and achievement of agreed client retention rate. Building and maintaining strong professional client relationships aimed at retaining existing clients.
  • Create a relevant and historic customer data base by maintain complete records of all activities regarding customer visits, complaints etc
  • Monitoring the day to day commercial performance of each account within the portfolio.
  • Carry out analysis and provide detailed sales & service information for the client portfolio and make reports to the Sales Manager and Sales Manager of the company as and when required
  • Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
  • Noting and advising on changes and trends in the marketplace and the activities of competitors to ensure Our company services and products remain highly visible and preferred by customers
Qualifications / Knowledge and experience
  • A Sales/Marketing degree, or a business related degree from a recognized university with experience in sales, or diploma in sales or its equivalent will be considered.
  • Must have a minimum 3 years practical experience in sales and marketing in insurance or hospitality industry.
  • Valid drivers licence – BCE
  • Detailed and technical understanding of Our company services & products will be an added advantage
  • Health and Safety awareness and requirements.
Critical competencies

Personal Attributes

  • Attention to detail: shows strong concern for accuracy, detail and timeliness
  • Integrity and compliance : committed to high ethical standards and upholds policies
  • Flexibility : adapts comfortably to a wide variety of people and situations
  • Passion to service delivery.
Communication and Interpersonal Skills
  • Relationship building: works to build close relationships and teamwork with business managers in all departments
  • Presentation skills: communicates clearly and confidently by written and verbal means
  • Excellent customer service skills
  • Strong problem solving skills/solution driven
  • High level of computer proficiency
Organisation and Leadership
  • Planning: organises time efficiently with the ability to prioritize
  • Organisation: keeps clear records of correspondences with customers and produces detailed action plans.
  • Maintains reports and gives feed back on time
  • Monitoring and control: closely monitors sales related KPIs and gives prompt feed back to staff & management.
Application Process
Interested candidates are invited to strictly email their cover letter and CV, clearly detailing their current remuneration and expectations to [email protected] before end of day 12th December 2013.
Only short listed candidates will be contacted
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