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Customer Service Representative (Part Time) Job in Nairobi Kenya



Category: General Jobs in Kenya
Posted: Dec 8, 2013

Position: Customer Service Representative (Part Time)
Location: Nairobi
 
Industry: BPO

Are you a lady pursuing a Diploma or a Degree in your 1st or 2nd year of  study in any field except IT?

Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.

The ideal candidate must have outstanding computer skills and ready to work in a call centre.
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Key Responsibilities

  • Screening and moderating user submitted content, answering support requests and performing support functions.
  • Moderating and screening written user content on Profiles
  • Moderating and screening user submitted photos
  • Answering Online Help Requests
  • Answering telephone support requests
  • Processing Testimonials (depending on language)
  • Various support tasks assigned
Key Skills and Competences
  • Internet and Computer literate
  • Passion for Customer Service
  • Ability to respond promptly to customer inquiries
  • Ability to multitask and take up more workload when required
  • Outstanding language skills (grammatically correct, can express things clearly)
  • Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
  • Very good work ethics ( reliable, motivated, professional)
Interested?
Call 0716 266 852 on Wednesday 4th December as from 9.00 am to 3.00pm ONLY to book your slot for interview.
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