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Customer Relations & Sales Trainer Job in Kenya – CAP Youth Empowerment Institute



Category: General Jobs in Kenya
Posted: Jan 23, 2014

Job Advert: Customer Relations & Sales Trainer
CAP Youth Empowerment Institute Kenya, is supported by MasterCard Foundation, was established to provide Basic Employability Skills Training (BEST) for disadvantaged youth in the society with particular focus on women to get equitable, qualitative learning and access to promising labour market oriented opportunities, savings and credit that support their pathways to safe and positive futures.

The key purpose of the organization is to assist 10,000 disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support.

About the Position: Successful candidate will be posted in one of the Centres as a Customer Relations & Sales Trainer. The right candidate must be self-driven who can work with minimal Supervision.

He/she will be tasked to train the youth on Customer relations and sales as well as getting placements and internships for them.

Duties and Responsibilities

  • We are looking for people who have pride, passion and energy, but mostly love TEACHING.
  • Take responsibility for the quality of teaching delivered.
  • Guidance and skills development to ensure that standards are maintained and improved.
  • To act as a personal tutor to CAP students.
  • Developing, customizing and Delivering Sales and Marketing curriculum.
  • Assist students get internships and placements.
  • Link the youth with potential employers.
  • Adequately equipping the students with Sales/Marketing/Customer Relations skills.
  • Assist in the design and preparation of materials, resources and information to be used in respect of programmed delivery.
  • Carry out monitoring, guidance, support and mentoring of the learners and take action as required
Requirements
  • At least One (1) year working experience in Sales & Marketing or Customer Relations.
  • Must be mature and with the right attitude.
  • Must have relevant training in Sales&Marketing or Customer Relations.
  • Must have basic computer skills.
  • Must have passion of working with young people.
  • Excellent Presentation skills.
  • Excellent leadership and interpersonal skills.
  • Networking skills a must.
  • Excellent communication skills; both verbal and written.
How to Apply
To express interest in this opportunity, send your CV to [email protected] by 31st January 2014.
Cover letter should be pasted on the body of the email and not as an attachment.
Applicants are required to quote their current and expected salary.
Only short listed candidates will be contacted.

 

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