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Customer Care Representatives Jobs in Kenya

Category: General Jobs in Kenya
Posted: Dec 22, 2013

An international company is looking for Customer Care Representative to work in a busy call centre environment.

Qualifications / Experience

Diploma in Customer Service / Communications or any related field

Basic computer knowledge skills in MS office suites
Minimum 1 year experience in call centre
Outstanding phone etiquette

Flexible to work on shift basis

Excellent Verbal and written communication skills
Able to manage irate caller situations to respond to the needs of the customer promptly
Multi channel experience is preferred ie email/chat/phone
Preferably experience in Customer Service in a contact centre
Preferably living along Mombasa Road

Interested candidates who are qualified for the above positions should send their CV and passport photo to [email protected]

Closing date 10/01/2014
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