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Counter Sales Job in DRC



Category: General Jobs in Kenya
Posted: Mar 21, 2014

Counter Sales – Lubumbashi, DRC

Function: 
Handles all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.

Duties & Responsibilities:

  • Exhibit a positive, friendly & helpful attitude with customers and be sensitive to their needs.
  • Determine engineering and spare part merchandise required by customer and suggest alternative and/or additional items related to the customer’s order.
  • Create sales order.
  • Select appropriate merchandise from stock.
  • Receive payment or obtain credit information.
  • Properly prepare merchandise for customer transportation.
  • Maintain counter area displays of merchandise in an orderly and attractive manner.
  • Backup Inside Sales desk.
  • Assist and resolve customer complaints.
  • Keeps abreast of new product information and upcoming product promotions.
  • Place, arrange, and maintain merchandise display.
  • Recommend new stock items and support efforts to reduce or eliminate overstock and/or obsolete material.
  • Prepare quotations by offering pricing, delivery and availability of non-stock items.
  • Process order to completion and expedite the delivery whenever necessary.
Qualifications:
  • Bachelor’s degree in Engineering
  • 2-3 years experience in counter sales
  • A minimum of one-year experience in Spare part sales
  • Customer service experience required
  • Ability to speak and understand English and Kiswahili
  • Ability to work well under minimal supervision, take initiative, and handle many issues without supervisory support
  • Ability to work with customers at retail level
Email CV and salary requirements to [email protected] with “Counter Sales –DRC” in the subject line.
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