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Cellulant Senior Implementation Engineer Job in Kenya



Category: General Jobs in Kenya
Posted: Dec 9, 2013

Vacancy: Senior Implementation Engineer
Cellulant is a mobile commerce company. It operates Africa’s number one mobile commerce network and aims to connect 100 million customers to its mobile commerce ecosystem.
Cellulant was founded in 2003 and has currently operations in Kenya, Nigeria, Tanzania, Uganda, Rwanda, Ghana, Zimbabwe, Mozambique, Malawi, Zambia, Botswana and every year moving into new countries.

We are the mobile commerce partner of choice and our goal is to connect all of our corporate customers, including e.g. the top Pan African banks, various merchants, to the richest mobile commerce ecosystem in Africa, helping them provide better communication, and more services, and more value to their end consumers.

We do that by providing services like mobile banking, mobile payments, music, information services and other mobile related services.
To be able to meet these aggressive growth expectations we need to grow our dynamic team.
We are recruiting a highly motivated Senior Implementation Engineer keen to utilize their existing skills and develop new ones that will enable them to add to the success of the organization as well as their own.
We invite you to be part of that growth.
 
Senior Implementation Engineer
The successful candidate is expected to be the technical representative of the customer.
His/her job is to focus on the needs of the customer, from a technical standpoint, and to provide both the Client Engagement Team (CET) and the Customer with technical direction.
Key Result Areas
 
Service Management
  • Ensure that all services are implemented and that they operate correctly.
  • Ensure that all the relevant monitoring tools are deployed at the customer’s premises.
  • Prepare Service Reports for the service management meetings.
  • Responsible for service improvement deliverables as far as the customer is involved.
  • Respond to escalation from the customer and/or support
Project Design and analysis
  • Requirements gathering.
  • Translating requirements into technical design – with documentation.
  • Co-ordination of development effort – if needed – from Product Development.
  • Effort estimation.
  • Prerequisite analysis.
Project Implementation and Integration
  • Planning of the implementation of projects.
  • Implementing of projects at the customer site (if the implementation is on hub, co-ordinate with Hub implementation team to ensure the same is implemented).
  • Co-ordination with technical resources at the customer site to be able to deliver the solution.
Closing the Sale
  • Prepare technical proposal documentation for projects.
  • Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
  • Deliver the various Technical aspects of the Cellulant Delivery Model.
Technical Relationship
  • Build technical relationships with the Engineers and the Engineering management teams at the customers.
  • Develop a positive view of Cellulant among the IT staff at the customer’s premises
  • Assist in reporting requirements when they arise with the customer.
Required Skills/Competencies
  • Preferred: BSc. Computer Science/Software Engineering/IT;
  • Extensive experience with Java/PHP programming language;
  • Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
  • Extensive experience of web technologies – XML, JavaScript;
  • Experience with application security technologies (e.g. SSL) to ensure secure applications;
  • Experience in software life-cycle development (SDLC);
  • Preferred experience with Apache Tomcat application server and SOA;
  • Preferred experience with Linux , Solaris or UNIX OS’s;
  • Candidate should have at least 4-5 years of experience in application development.
  • Candidate should excellent interpersonal and communication skills
  • Candidate should have experience in high pressure environments/projects
  • Candidate should have good presentation skills
  • Candidate should have excellent report writing skills
  • Candidate should be a an excellent team player
Interested candidates are requested to submit their CVs and a convincing cover letter to [email protected] indicating the job title applied for by 13th December 2013.
Only shortlisted candidates will be contacted.

 

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