Bank Jobs in Kenya: Head Card Services

Diamond Trust Bank Kenya limited (DTB) is a publicly quoted commercial bank with a fast growing regional network in Kenya, Uganda, Tanzania, and Burundi. With a strong focus on the SME market, DTB has repute for exceptional customer service.

We are seeking to recruit an experienced and self- motivated individual to the position of Commercial Manager, Card Services. Reports to: Head of Department Card Services

Overall Objective: Development, launch, and marketing a prepaid card.

Overall responsibility: To formulate and coordinate the prepaid card marketing strategy and implement it to ensure the achievement of the revenue objectives for the partners.

Position supervises a sales team
The successful applicant will be responsible for the following key result areas:
* Formulate and drive the product’s marketing strategy
* Manage and drive growth in new customer acquisition and usage. This includes identification of a strategy and recommendations on implementation. This should take best practice from other card products, remittance products and global prepaid programmes.
* Define and plan product enhancements to promote the issuance and usage of products
* Manage the product presentation at retail level and online,
* Engage with key retailers to see how greater sales revenues can be driven through their outlets.
* Analyze market data and trends and interpret their impact on key business performance metrics, including assessment of the product versus alternative solutions
* Develop and agree key KPIs for each prepaid product, measure results against these KPIs and develop action plans where required to address shortfalls
* Identify and win retail partnership opportunities and strategic alliances
* Manage the relationship with all third parties involved in delivering the prepaid solution.
* Manage all product releases/upgrades ensuring full testing is done prior to release.

The ideal candidate will have the following qualifications:
* Graduate in a business related degree. An MBA will be an added advantage;
* Expert knowledge with over 5 years experience as a product /commercial manager in the financial services sector preferably in the Card/Remittances Section
* Commercial acumen and ability to spot business opportunities
* Demonstrable project management skills with previous experience in launching new products
* Ability to inspire and rally a team towards achieving goals

If you meet the requirements of this job, email your application and CV to [email protected] clearly quoting the title in the subject line before 23rd November, 2011.

Only shortlisted candidates will be conducted.
Head Office:
Diamond Trust Bank Kenya limited
8 Floor, Nation Centre, Kimathi Street,
P.O.Box 61711-00200, Nairobi.
Tel: (254-20) 2849 000