5 Star Hotel Outside Catering Sales Manager Job in Nairobi Kenya
Our client a 5 star hotel in the Hospitality industry is looking for an Outside Catering Sales Manager.
- Responsible for proactively soliciting and managing outside catering related opportunities with significant revenue potential.
- Ensure adequate planning and monitoring of all catering requests.
- Assess level of staffing for events, including budgeting and planning.
- Review current suppliers, seek cost efficiencies and suggest alternatives.
- Complete weekly event calendars, manage the client relationship and requests.
- Actively up-sells each business opportunity to maximize revenue opportunity
- Achieves personal and team related revenue goals.
- Ensuring business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence
- Provides service to customers in order to grow the account on behalf of the company
- Targeting outside catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
- Focus efforts on outside catering accounts with significant potential sales revenue.
- Design, develop and sell creative catered events.
- Maximizes revenue by coming up with creative food and beverage packages
- Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Building and strengthening relationships with existing and new customers to enable future bookings
- Execute exemplary customer service to drive customer satisfaction and loyalty and ensuring their satisfaction before and during their program/event.
- Degree in Business/ Hospitality
- Additional professional qualifications in sales, marketing and/or hospitality
- At least 5 years experience in the hospitality industry
- Well connected in the industry with a proven track record that can bring business
- Experience with 5 star establishments highly preferred
- Conversant with what is happening in town and what functions or events are coming
- Has good rapport with key contact people
N.B: We do not charge any fee for receiving your CV in our database nor for interviewing